Update Android and your apps, keep more than 10% storage free, remove recent apps or accessories, then test in safe mode if your phone supports it. Factory reset should be one of the last steps.
Start with the simplest reversible checks before moving to resets or repair.
Why this happens
Do not assume the most expensive failure first. This problem usually becomes much easier once you separate a settings problem from a connection, app, accessory or hardware problem.
- A recently installed app can crash system components or create instability.
- Very low free storage can make Android less stable; Google specifically warns problems can start when less than 10% is free.
- A case or accessory can press the power button or cover a sensor.
- An incomplete update or outdated app can conflict with the current Android build.
- A failing battery, damaged power button or board-level fault can also cause reboots.
Fix it in this order
- Install Android system updates and all pending app updates.
- Check storage and free space if the phone is close to full.
- Remove the case, external battery and any accessory that could press buttons or cover sensors.
- Restart normally and note whether the reboot happens after opening one particular app.
- Boot into safe mode using your manufacturer's instructions. If the restarts stop, a downloaded app is likely involved.
- Uninstall recently added apps one at a time, restarting normally after each removal.
- Back up important data before trying a factory reset. Do not reset first unless other diagnostics fail.
How to identify the real cause
Write down what happens immediately before a restart: charging, camera use, opening a game, plugging in USB, switching networks or pressing the side button. A repeatable trigger is much more useful than the number of restarts.
Common mistakes that waste time
- Factory-resetting before testing safe mode.
- Restoring every old app immediately after a reset, which can bring the same software problem back.
- Ignoring extremely low free storage.
- Assuming the battery is bad without checking whether a case is pressing the power key.
Why the troubleshooting order matters
Good troubleshooting changes one variable at a time. Start with the checks that are fast, reversible and low risk. If the problem disappears after one change, stop there and verify it for a while instead of continuing to reset unrelated settings.
Also pay attention to scope. A problem affecting one app or one accessory usually deserves app/accessory troubleshooting. A problem affecting everything on the device points more toward a system setting, network, driver or hardware issue.
When this is probably not a settings problem
Get hardware support if the phone restarts even in safe mode after updates and adequate free storage, or if it restarts when moved, tapped or disconnected from the charger.
If you need repair or manufacturer support, write down what you already tested. A short list of known-good cables, devices, networks or apps you tried is much more useful than saying only that the feature “doesn't work.”
Build a restart pattern before resetting
Note the battery percentage, app in use, charger state and phone temperature for three or four restarts. Patterns such as 'only below 20%', 'only while charging' or 'only after opening one app' are extremely valuable. They point toward battery/power, accessory or software causes and can save you from an unnecessary factory reset.
After a factory reset, test before restoring everything
If you eventually reset the phone, test it briefly before reinstalling every app and restoring every customization. A clean phone that is stable until one group of apps returns gives you evidence. Restoring everything immediately can hide whether the reset actually changed anything.
Frequently asked questions
Can low storage cause Android restarts?
Google says phones can start having problems when free storage drops below about 10%.
What does safe mode tell me?
Safe mode temporarily disables downloaded apps. If the restart problem disappears there, a third-party app is a strong suspect.
Will a factory reset definitely fix random restarts?
No. It can fix software problems, but not a bad battery, damaged button or other hardware fault.
Should I uninstall every app?
No. Start with recent downloads and apps that appear linked to the restart pattern.
Official sources used
- Google Android Help — Fix restarts and crashes
- Google Android Help — Find problem apps with safe mode
Techresque uses manufacturer documentation as the primary factual source for these troubleshooting guides. Menu names can vary by model, Android skin, iOS version or Windows build.